IRS Strategic Plan for 2009-2013

Goal 1: Improve Service to Make Voluntary Compliance Easier

Objectives:

• Incorporate taxpayer perspectives to improve all service interactions

• Expedite and improve issue resolution across all interactions with taxpayers, making it easier to navigate the IRS

• Provide taxpayers with targeted, timely guidance and outreach

• Strengthen partnerships with tax practitioners, tax preparers and other third parties in order to ensure effective tax administration

Goal 2: Enforce the Law to Ensure Everyone Meets Their Obligation to Pay Taxes

Objectives:

• Proactively enforce the law in a timely manner while respecting taxpayer rights and minimizing taxpayer burden

• Expand enforcement approaches and tools

• Meet the challenges of international tax administration

• Allocate compliance resources using a data-driven approach to target existing and emerging high-risk areas

• Continue focused oversight of the tax-exempt sector

• Ensure that all tax practitioners, tax preparers and other third parties in the tax system adhere to professional standards and follow the law

Goal 3: Invest for Higher Performance

Objectives:

• Make the IRS the best place to work in government

• Build and deploy advanced information technology systems, processes and tools to improve IRS efficiency and productivity

• Use data and research across the organization to make informed decisions and allocate resources

• Ensure the privacy and security of data and the safety and security of employees

For more details, read the Treasury Inspector General for Tax Administration's Plans.

Owen S. Arnoff, Enrolled Agent
Admitted to Practice Before the Internal Revenue Service
http://www.betterbusinessventures.com
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